Privacy Policy

1. Intellectual Property

All content on this site—text, graphics, images, logos, software, links—belongs to BSR Ski Rent and is protected under Bulgarian, EU, and international copyright law. You may only use it if you have our explicit, written permission.

2. Security

We take your personal data seriously and use industry-standard measures—like SSL encryption and restricted access—to maintain maximum confidentiality. Only authorized staff can access data, and only when necessary (e.g., for processing bookings). We will never share your data unless required by court order or with your written consent.

3. Information We Collect

You can browse our website without giving personal information. We only ask for personal data when:

  • You submit a booking (name, phone, email address)
  • You sign up for our newsletter

We collect only what is strictly necessary to process your booking, manage communications, and provide support.

4. Legal Basis for Processing

Your data is processed under Article 6(1)(b) GDPR—to fulfil our contractual obligations. Your data also supports legitimate interests such as customer service and legal compliance.

5. How We Use Your Data

  • Order processing & communication – Confirmation emails, updates, handling complaints
  • Security & fraud prevention
  • Newsletter (if subscribed) – Marketing updates, subject to your consent

6. Data Retention

  • Booking data (contacts, dates): retained for the duration of your customer relationship + 3 years
  • Tax & invoice documents: retained for 10 years, per Bulgarian law
  • Newsletter data: retained while you remain subscribed
    After these periods—and unless you renew a booking or re-subscribe—your data will be deleted.

7. Your Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion (except where data must be retained for legal or contractual reasons)
  • Restrict processing
  • Withdraw consent (e.g., unsubscribe from marketing)

To exercise any of these rights, email us at info@bsrskirent.com.

8. Personal Data Security & Responsibility

We cannot guarantee results from third-party websites linked from our site. If you share personal data publicly (eg. forums), it’s your responsibility.

9. Cookies

We use cookies to improve your browsing and booking experience. No personally identifiable data is collected without your consent. You can manage or disable cookies via the banner or your browser, but doing so may affect site functionality.

10. Newsletter Terms

If you sign up for our newsletter, you may unsubscribe at any time via the link in the email. Your data is retained only while subscribed.

11. Liability

We strive for accuracy but aren’t liable for damages arising from errors or disruptions (e.g., viruses, site outages). You’re responsible for your own actions on the site—illegal use is prohibited and may result in account termination or legal action.

12. Policy Changes

We reserve the right to update this Privacy Policy at any time. Any changes will be posted here, effective immediately. Please review regularly—continued use indicates acceptance of any updates.

13. Governing Law

This policy is governed by the laws of the Republic of Bulgaria, in compliance with GDPR.

Last updated: 04/07/2025